Returns & Exchanges

At soulworks.co, we want you to be completely satisfied with your purchase. If for any reason you are not happy, we offer a 30-day window for returns and exchanges on all eligible items.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, then drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.